How to Open a Lock Box for Real Estate Agents

Realtors routinely use lock packing containers to securely retail store the keys to a property on the premises. This arrangement permits brokers to clearly show the property with out to start with going to the listing agent’s office environment or some other locale to decide on up the keys. It also removes the need to have for someone to convey the keys to the home, which would need the agent to make an appointment prior to exhibiting the property. Knowing how to open a lock box is crucial for all authentic estate agents.

Numerous types of lock boxes now exist, which use a variety of technologies because of to the duration of time lock bins have been in use. These consist of simple keyed and mixture lock containers in addition to far more innovative systems this sort of as critical playing cards and infrared signals. The prepared availability of cell products with internet connectivity has also supplied today’s lock packing containers extra capabilities moreover controlling access to a home. The most recent lock packing containers are made by makers like Supra and SentriLock, which have distinctly various design and style philosophies. How to unlock realtor lock box differs based on the firm that made it.

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Lock boxes are normally mounted about the front doorknob of the household. The lock box has a shackle that locks it to the doorknob or very similar object. The listing agent maintains the keys to the shackle, blocking the lock box from remaining stolen.

The most significant benefit of installing a lock box on the front doorknob is that it keeps the lock box in simple sight, where by the agent simply cannot avoid observing it. This spot also gets rid of the have to have for the agent to research for the lock box. It also will make how to unlock realtor lock box much easier for brokers. The most significant drawback of positioning a lock box on the entrance doorknob is that it helps make it complicated to open up and near the door. Some agents want to area the lock box in another location these as the backdoor, gate or garage doorway. These locations permit the front doorway to be opened conveniently, when maintaining the lock box out of sight.

The home management Toronto team Buttonwood also states that lockboxes are great for financial commitment qualities that landlords want to rent out on Airbnb or related internet sites throughout void durations. “An definitely placed lockbox permits self look at-in when your friends get there and you just can’t be current to hand them the keys to your residence.”

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Keyed Lock Packing containers

Lock boxes from the 1970s have been opened with a important, which had many down sides. Lock boxes with a special lock demanded the agent to acquire the important for that lock before they could clearly show the household. In the scenario of several lock containers with the identical lock, agents could find out how to open a lock box with just one important. On the other hand, the decline or theft of a one key would render all of the agent’s attributes unsecured.

Blend Lock Packing containers

The following big advance in lock packing containers was mixture locks, which entered frequent use for the duration of the 1980s. Agents experienced to study how to open up a lock box mixture, which they acquired from the listing organization. They entered it into the rolling display on the lock box. They could then slide the latch to launch the door, which could then be opened by pressing it on a single conclusion.

This design and style was more practical for the agent, given that a physical essential was no lengthier essential. On the other hand, intruders could discover how to open a lock box mixture by brute pressure procedures, considering that the mixture only experienced three or four digits in most scenarios. Also, the easy design of most mixture lock containers also permitted them to be conveniently picked by mechanical techniques.

Digital Lock Boxes

Electronic lock bins were being introduced through the 1990s and are nonetheless one of the most typical kinds currently. The safety of these lock packing containers is very very good simply because both of those a vital card and electronic access code are needed open up the lock box. This section describes how to open a lock box, or how to open up a essential lock box, that utilizes electronics, which can differ substantially based on the certain model.

Agents who are associates of the Many Listing Service (MLS) receive an digital vital card that resembles a credit history card. It contains an embedded digital chip with a special code that identifies the agent involved with the card. When the agent opens the lock box, it data the agent’s ID in addition to the date and time the card was employed. This facts tells the sellers who showed the residence and when they confirmed it. This can assistance deliver precious insight into exhibiting designs.

An agent who needs to exhibit the property will have to 1st attain an obtain code. This code is generally generated by software program, which then sends the code to the agent for just one-time use. This feature is very safe, because it is practically equivalent to shifting the lock box each individual time it is used.

When agents have obtained their obtain code, they can insert their key card the slot on the entrance of the lock box. They can then enter their access code with the numerical keypad, which ought to lead to a inexperienced gentle to display screen if the correct code was entered. When the light turns green, the agent can open up the lock box by urgent the release button. This really should open the compartment made up of the dwelling crucial, letting the agent to enter the household.

Some electronic lock containers permit listing brokers to restrict their use to specified time frames for added stability. The most prevalent use of this element is to reduce agents from showing the house outdoors business hours or in any other case violating the seller’s procedures for accessibility. Unauthorized accessibility to a property is also a violation of the National Association of Realtors (NAR) code of ethics.

For most varieties of electronic lock bins, the access codes expire at the finish of every day. If an agent ought to know how to open up a lockbox, she demands to get the code for that day. The listing agent have to refresh this information following it expires ahead of the lock box can be opened all over again. This method frequently will involve inserting a crucial card into a card reader that is related to a laptop, identical to when making a purchase with a credit history card. The listing agent then logs on to the laptop or computer, begins the software program for the lock box. The next move is to enter the ID and password for the lock box, which permits the software program to add the lockbox’s utilization knowledge from the key card.

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How to Unlock Real estate agent Lock Box with a Proprietary Design

The important design variances amongst competing lock bins frequently signifies that a distinct MLS business only encourages lock boxes from a person manufacturer. This system means that brokers in that MLS only want to study how to use just one sort of lock box and maintain 1 important. This can make mastering how to open a lockbox simpler. On the other hand, this practice isn’t universal. Brokers in some locations might have to have to use a number of lock box styles. Currently, MLS organizations who want to suggest a lock box often need to make your mind up concerning Supra and SentriLock.


Supra unveiled its initially lock box for the serious estate field in 1955 and is now a leading service provider of critical administration answers. Common Electrical now manufactures all of Supra’s products. MLSs and other actual estate companies deal with the Supra lock box technique, allowing them to educate brokers on how to open up a lockbox.

Supra lockbox


The iBox is now a single of the most widespread lock bins from Supra, which was 1st introduced in 2003. This model is a much larger lock box with a darkish blue coloration, which has transformed tiny in bodily visual appearance.

The most distinguishing characteristic of the iBox is that it utilizes an infrared system to do away with the have to have for a bodily crucial. In its place, the agent uses an infrared critical from Supra these as the DisplayKEY, ActiveKEY or XpressKEY to emit an infrared beam in direction of the lock box from a selection of about one foot. A sensor detects a signal in the beam that includes the agent’s entry code, which releases the door for the compartment containing the keys.

Brokers can also use their individual smartphone to learn how to open a lock box in the iBox sequence, eradicating the will need to have a individual gadget. This ability requires an eKEY adapter to be installed on the smartphone. The person must then obtain the Supra eKEY application, which permits the smartphone to converse with the iBox. Both the vital unit and iBox document the obtain information, which the iBox then provides to Supra’s protected databases. The listing agent can retrieve this info directly from the iBox or from the databases with the SupraWEB software. Listing agents can specify demonstrating hrs and require prescheduled showings with the iBox.

iBox BT

The iBox BT has Bluetooth capacity in addition to the infrared technology of the iBox. Numerous smartphones function straight with the iBox BT without the need of supplemental components, even though the Iphone and iPad equipment will need an eKEY. All of Supra’s infrared keys also operate on the iBox BT.

iBox BT LE

The iBox BT LE provides Small-Energy (LE) Bluetooth technological innovation to the characteristics of the iBox BT, enabling far more smartphones and tablets to connect straight with the iBox BT LE. Most of these gadgets will not need more components, like the hottest designs of the Iphone and iPad. However, Iphone and iPad equipment more mature than the Iphone 4S will involve an eKEY adapter. Supra maintains a existing listing of gadgets and their compatibility with eKEY technologies.

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SentriLock was started in 2003 by the NAR and is the official lock box supplier for the NAR. The present-day SentriLock system is the NXT series, which offers a great deal larger stability than purely mechanical versions, considering the fact that they can not be physically picked. On top of that, NXT lock containers have a double-walled steel compartment that would make them extremely resistant to problems and critical weather conditions.

how to open a lock box

More attributes of the NXT collection include an extra-huge compartment to maintain a number of keys, fobs and business cards. The batteries previous for up to six a long time and can be replaced by the user. They also offer a small-battery notification. The keypad is built-in into the device and is illuminated for convenient night use.

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A single-working day Codes

A person of the most important pros of SentriLock above Supra is that SentriLock lock packing containers let the listing agent to specify 1-day entry codes, which are ordinarily utilised by contractors or owners who have locked by themselves out. These codes can also be set for specific time intervals during that working day to assistance protect against agents from accessing the property with out prior acceptance.

Every working day may perhaps have up to 9 exclusive codes connected with it, which the listing agent can generate up to two months in advance. In addition, NXT lock containers may perhaps have 3 exclusive, long term codes that the listing agent can allow and disable. These characteristics allow for listing brokers to assign both equally momentary and permanent codes in accordance to consumer kind, which includes extended dwelling enhancement tasks, inspectors, locked-out home owners, out-of-location agents and true estate owned (REO) houses. Assigning the codes in this manner delivers the listing agent with beneficial insight into user habits when review the lock box’s entry report.


Customers can master how to open a lock box, or how to unlock realtor lock box, in the NXT series with both a SentriCard or the SentriSmart mobile app.

With a SentriCard, customers insert the card into the lockbox and hold out for the CODE light to flip on. Buyers then enter their PIN and press the ENT critical. When the All set mild will come on, end users can then remove the card or push the FUNC crucial, adopted by the 3 vital and then the ENT critical. The compartment will then open up.

For the SentriSmart app, people ought to sign-up the lock box by entering their SentriLock ID and password in advance of using the lock box for the initial time. This ID and password mix is the exact one particular the agent uses to accessibility the SentriCard Utility and SentriLock Internet Web page. SentriSmart then displays the listed properties dependent on the user’s existing site, allowing the consumer to pick out the house they wish to accessibility. If the sought after house is not detailed, the user can also enter the lock box’s serial variety.

After the consumer has selected the residence or serial selection, the application will prompt the person to enter the PIN and other details necessary to confirm the user’s identity. The user then faucets the Get Accessibility Code button to receive a cellular accessibility code and instructions for its use in opening the lock box.

Releasing the Shackle

Customers can release the shackle on an NXT by inserting their SentriCard into the lockbox and waiting for the CODE gentle to display. They will then enter their PIN, adopted by the ENT critical. After the Ready mild turns on, the user have to press the FUNC key and the 1 crucial, adopted by the ENT essential. The person will then need to have to hold the lock box though urgent the shackle into the lock box right until the lock box emits 5 triple beeps. After the Prepared light-weight arrives on, the user can pull the shackle out of the lock box.

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End users can assign a lockbox to a new listing by very first taking away it from its current location, which will distinct its interior options. They must then insert their SentriCard into the lock box and enter their PIN, followed by the ENT vital. The subsequent phase is to assign a new listing deal with to the lock box by pressing the FUNC critical and the 2 crucial, adopted by possibly the agent’s MSL variety or the numeric portion of the new handle. As soon as this data has been entered, the user must renew the SentriCard with a SentriCard Reader, which will offer the SentriLock Server with the new lockbox facts and listing address.


Each individual style of lock box has a different way to open it, specifically those with proprietary types. Agents must know how to unlock real estate agent lock box no matter the producer. Supra and SentriLock packing containers have distinctive procedures of operation.  Exhibiting Pro synchronizes with Supra and SentriLock lock containers to automate the demonstrating responses approach. Indicator up these days for a no cost 14-day trial of this software program.