Attorney General sues Allentown home improvement company, alleging deceptive business practices
The condition legal professional general’s business has filed match in opposition to an Allentown property advancement firm, accusing it of misleading, large-tension profits methods.
Curtis Full Assistance, Inc., took benefit of prospects — a lot of of whom ended up aged and lived by itself — by employing deceptive practices to trick them into paying for avoidable perform, Lawyer Normal Josh Shapiro explained in a news launch.
The match names the organization and two personnel, supervisor Richard Cost and field supervisor Matthew Selling price.
“Curtis Complete Provider flat out lied to Pennsylvanians,” Shapiro mentioned. “They misinformed shoppers about their ideal to cancel contracts and in some circumstances, refused cancellation outright. They utilized negative information and facts, partial facts, and dirty methods to pad their bills at the expense of more mature Pennsylvanians.”
The match prices that the firm proposed prospects obtain solutions that were being needless and in some cases inappropriate for the customer’s property. Some clients ended up questioned to indication incomplete invoices that were being later on stuffed out or altered by a Curtis personnel, the suit claims, even though consumers who tried using to terminate contracts have been normally refused, and in some conditions threatened with lawsuits.
The Rates allegedly applied higher-force and scare tactics to encourage buyers their health and fitness and security have been at threat if they didn’t make recommended buys and insisted on setting up function quickly to discourage next viewpoints.
Customers ended up supplied the perception that they have been using out a loan for dwelling advancement services in a specific total, only to later discover they experienced signed up for a credit card and have been liable for buys in surplus of the amount of money verbally agreed to, the go well with prices.
Shapiro’s information release cited the situation of Kathy Reither of Northampton County, who termed Curtis Total Support two times prior to Xmas when her furnace was owning problems.
“Curtis Complete Company manufactured all these statements,” Reither explained. “All these items that have been completely wrong with my furnace, that if he even tried to cleanse my furnace it was likely to crumble. All lies.”
People who consider they or family users may perhaps have been victims of misleading practices by Curtis Overall Provider can file a criticism on line with the Bureau of Customer Security, electronic mail [email protected] or get in touch with 800-441-2555.
Shoppers are also urged to ask aged relatives users if they experienced a negative encounter with Curtis Whole Provider and report any these grievances to the Business office of Attorney General’s Bureau of Consumer Defense.
Contractors who have information relating to the alleged business procedures of this company really should also get hold of the bureau, Shapiro explained.
The suit was filed in Lehigh County Court by deputy attorneys common Melissa Kaplan and Shawn Bachman.
